Shipping Policy

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Delivery Terms

1. Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

2. Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

3. Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4. Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

5. P.O. Box Shipping

Creamer Co. will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

6. Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

7. Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.